Warranty Coverage

• This warranty applies exclusively to Imm ONEDTL Thermolaminates and does not extend to any other laminates, foils, or products offered by DesignTree.
• The 10-year warranty covers manufacturing defects and colour fading.
• DesignTree's liability is limited to the value of the product and does not cover consequential or incidental damages.

Eligibility & Terms

• The warranty is non-transferable and applies only to the first purchaser of the product.
• Repair or replacement will be handled only by authorized company representatives.
• In case of product replacement, the warranty will continue for the remaining duration of the 10-year period.
• The company may retain the replaced product and reserves the right to substitute it with the closest matching design if the original is unavailable.
• The warranty does not cover product demonstration or installation services.
• Any disputes arising from this warranty shall fall under the exclusive jurisdiction of the courts in Mumbai.

Limitations & Exclusions

This warranty is not applicable under the following conditions:

• Improper installation, use, or maintenance not following the company's official guidelines (available on DesignTree's website).
• Absence of a valid original purchase invoice or if the product was not purchased from an authorised dealer.
• Any repairs or modifications done by unauthorized personnel.
• Normal wear and tear, or aesthetic variations.
• Damage resulting from defects in surfaces or flooring where the product is used.
• Damage caused by:
  • Acts of God (natural disasters, fire, flood, etc.)
  • Transit damage or mishandling post-purchase
  • Pests, insects, or rodents
  • Accidents, negligence, or improper usage

Claim Process & Additional Repairs

• In the event of a defect, the buyer's sole remedy is repair or replacement of the product.
• The company is not liable for refunds or for damages to furniture, areas, or items where the product was installed.
• If damage is not covered under warranty, repair services may be provided at a reasonable cost, subject to a formal request to the customer service department.